Hi, what are you sending?

Frequently Asked Questions

We’ve compiled answers to common questions about uploading your event media or event application. If you need further assistance, we’re here to help.

1. What kind of files can I upload?

You may upload JPG, PNG, or PDF files. Please ensure they are high-quality and relevant to your event.

2. How many files can I upload?

You may upload up to 10 files per submission, including event photos, flyers, headshots, or promotional graphics.

3. What should I include in the content description?

Provide any important event details, captions, or instructions that help us understand how the media will be used.

4. Will I get a confirmation?

Yes. Once submitted, you will receive a confirmation email with your submission details.

5. I need to make changes after submitting. What do I do?

If you need to update your files or information, please email us at [email protected]

6. I don’t see my question listed. How can I get help?

Feel free to contact us at [email protected] or call us at (562) 923-2191 ext. 3. We're happy to help!